carlosMichael
Service Professional • Keynote • Trainer for hire
Professional Summary
Proactive service professional with experience in social media content creation, parish communications, human resources, customer service, and office administration. Skilled in developing and managing social media campaigns, writing digital copy, and 10+ years of experience with recruitment, vetting, and onboarding of professional IT and Education candidates. Passionate about onboarding, team building, employee relations, and service-oriented positions. Once described as an extrovert with an outgoing personality who works best as an introvert serving others from behind the scenes.
Qualification Highlights:
Management
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Ensured compliance with industry mandates via audits and meetings.
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Organized and delegated tasks in accordance with best-business practices, policy and procedure.
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Served as liaison with community members, staff, and senior management.
Human Resources
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Executed talent acquisition, onboarding and event management.
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Provided coaching and training for staff and new hires.
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Introduced and facilitated mandatory diversity and sexual harassment training.
Work experience:
St. Thomas More Catholic Church
Communications Coordinator
07/2022 - Present
Development of St. Thomas More communications department and information dissemination. This role involves creating public relations and marketing materials such as press releases, blog posts, and newsletters.
Carlos Michael Communications
Independent Contractor, Social Media Content Creator
07/2016 - Present
St. Patrick Catholic Church, Sand Springs, OK
Website Administrator (Volunteer)
10/2017 - Present
Develop, design, and maintain websites for client parishes.
WPX Energy, Tulsa, OK
IT Onboarding Service Delivery Manager (Contract)
01/2012 - 01/2016
Collaborated with HRIS to complete onboarding service requests for corporate locations and national field sites to defined service levels (i.e., system moves, resource requirements, termination requests, hardware, software, telephone systems, badges, etc.)
CC's Cosmetology College, Tulsa, OK
Executive Assistant, Dir. Human Resources, Admissions, and Student Svcs (Contract)
04/2004 - 04/2014
Developed and delivered staffing services and training, including talent acquisition, recruiting, Onboarding, and new-hire orientation. Assisted with the development of on-campus activities and workshops that actively engaged student participation.
References available upon request.
Certificates/Degree's
University of Phoenix
Tempe, AZ
2012
Master of Arts Education, Adult Education & Training
GPA: 3.76
University of Phoenix
Tulsa, OK
2011
Bachelor of Science,
Human ServicesIManagement
GPA: 3.27
Skills
Microsoft Word, PowerPoint, Excel, Outlook
Paint Shop Pro
Fotosketcher
Service Now
Workshop Design/Facilitation
Keynote Speaking
Content Creator (Social Media)
Podcasting
Adjunct Instructor
Onboarding
Recruiting
New Hire Orientation/Training
Online Learning
Human Resources
Team Building
Office Administration
Staff Development
2010 - present
2010 - present